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Let your Customers Help Themselves

Wysdom is a Contextual Self-Care Platform that provides instant actionable answers, specifically relevant to each user. Reduce your service costs and increase Customer Satisfaction with Wysdom.

Powerful Natural Language
Contextual Search

Allow your customer to ask any question using Natural Language. Google has trained the world that finding answers is as easy as typing or speaking in a search phrase. This is what your customers expect so why not give them what they want?

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Research indicates the Internet of Things contains some 10 billion+ wireless connected devices today and will grow to 50 billion devices by 2020.


SOURCE: ABI Research | Tech Crunch

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The gadgets in our lives are awesome until they don’t work.

Customer experience is the ultimate differentiator. Don’t leave your customers out in the cold when they have questions. Give them the self-care tools they want.

Millions of customers are using Wysdom today to get quick, effective and personalized answers to their questions.





Current self-care solutions are
failing your customers.

Web searches return thousands of results forcing your customers to work to filter out the irrelevant info, forums deliver mostly noise and take up customer’s time. The problem is that these tools are blind to customer’s unique characteristics and the answers are generally useless.

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Introducing Wysdom

Wysdom is a Contextual Self-Care Platform that provides instant actionable answers, specifically relevant to each user. Reduce your service costs and increase Customer Satisfaction with Wysdom.

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CrowdCare has created a cognitive Customer care platform

that solves today’s problems and scales to the size of the IoT. By using Natural Language Processing (NLP) enhanced by data from many sources and a rules engine for analytics CrowdCare delivers highly qualified answers directly to customers. The service is delivered through a mobile app or web site making it accessible to customers where and when they need it.

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CrowdCare uses a stream of questions from Customers

to continuously train a unique knowledge base. This includes meta-data along with a typical article. This allows an article to find the customer when they need it without the typical hassles involved in traditional self-care.

Built for the Internet of Things

Help has never been closer

Wysdom is built to support the scale and diversity of the devices in the Internet of Things. Wysdom integrates easily into existing Carrier environments and can support virtually any piece of hardware.

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